Welcome to Custom Management Solutions, LLC. Our mission is simple: Bringing Out the Best in You and Your Team. Bill James is uniquely positioned as a consultant, coach, strength-based management expert, and licensed psychotherapist to meet your individual, team, or enterprise-wide goals. Please take a moment to learn more about us and the services we offer. We take the “Custom” part of our name seriously. Use our contact page to reach out. Let’s formulate a plan to meet your needs together.



“Bill [James] is legit. He’s insightful, technical, fun, creative, caring and humble. He’s one of the best people I’ve ever worked with. I’ve watched him lead leaders to greater effectiveness over and over. If you’re content with mediocrity, don’t call Bill; if you want change built upon the greatness of people then Bill is the perfect place to start!”

Marc Otto, Founder, Strengths Consulting Group

“Bill is a knowledgable and confident trainer and coach. He quickly engages staff in the learning process and makes people feel comfortable in any setting. Bill is at his best when he is coaching. He has a unique ability to help the learner identify their needs, discover what skills they possess and can further build upon, coach them in how best to fill their knowledge or skill gap, and develop an overall action plan to improve their practice. Trainees and coachees that he has worked with always have positive feedback and want Bill to come back again.”

Kimberly Giardina, President, Child Welfare Training Innovations