Bill James is a Gallup ® Certified Strengths Coach who specializes in Custom Management Solutions and is standing by to help bring out the best in you and your team. Click on the image above to learn more about Bill.

BillJamesHeadshotBill James graduated from Baylor University with a BA in Psychology in 1984, then joined the United States Marine Corps. After serving during Operation Desert Storm as a Captain, he returned to pursing his interest in the study of human behavior. Bill spent several years counseling teens in residential treatment while attending San Diego State University’s Master’s in Social Work program. Following graduation in 1993, he accepted a position with San Diego County’s Health and Human Services, Child Welfare Services division and became a licensed psychotherapist.

During his twenty years with the County, Bill was assigned to Investigations, Voluntary Services, Continuing Services, the Indian Specialty Unit, and Residential Services. For a decade he served in a management position where he supervised staff working on licensure, helping them hone their interviewing and clinical skills with a variety evidence based practices, including Motivational Interviewing and Safety Organized Practice. He contributed to two textbooks on these subjects: Motivational Interviewing in Social Work Practice and Programs and Interventions for Maltreated Children and Families at Risk.

It was around this time that his interest in personal growth and human behavior began to broaden. Bill spent time studying business cultures, organizational change concepts, Continuous Quality Improvement, and Strength-based management. This positioned him for his current role as a Practice Consultant and Independent Trainer. Today he works for the Academy for Professional Excellence, in the Public Child Welfare Training Academy program at San Diego State University’s Research Foundation. He’s developed curriculum for UC Berkley, provided consulting services to a variety of government, non-profit, and for-profit organizations, offered personalized coaching services, and been a frequent presenter at national conferences.

View a list of on-site and remote services here.
Contact Custom Management Solutions here.